Keep your website updated, monitored, and working the way it should without giving you one more thing to manage.
Launching your website isn’t the end of the work. Platforms change, links break, forms and integrations can stop working as expected, and your business will naturally need updates over time.
Website Support gives your site regular attention after launch, so smaller updates and issues can be handled without you having to manage them yourself.
Website Support is designed to care for and maintain an existing website. New pages, major design changes, new functionality, or work that substantially changes the site may require a separate Website Design or Website Redesign.
Grassroots Creative Company is a website design studio based in Chardon, Ohio, providing ongoing website support for small businesses throughout Northeast Ohio and remotely.
Website Monitoring
Regular checks to catch issues before they become bigger problems.
Forms & Links
Making sure important forms, buttons, and links are working as expected.
Desktop & Mobile Review
Checking key pages across screen sizes for layout or display issues.
Websites aren’t completely set-it-and-forget-it. Platforms update, integrations change, links or forms can stop working, and small issues can go unnoticed until a customer finds them first. That work still has to be handled by someone, whether that’s you, someone on your team who might be good with tech, or a trained specialist.
Minor Content Updates
Small updates to existing text, images, links, or information.
Platorms & Integrations
Keeping an eye on platform changes, apps, and connected tools that may affect the site.
Ongoing Maintenance
Routine attention to help keep the website current, functional, and in good shape over time.
WHY ONGOING SUPPORT MATTERS
Think of me as an extension of your team for the website, without the ongoing cost of another employee.
I handle the routine monitoring, minor updates, and troubleshooting that help keep your website working the way it should, so those details don’t become one more thing for you or your team to manage.
Plus ongoing attention to platform changes and other issues that may affect your website.
Website Support is available for websites I’ve designed or fully redesigned. Because I already know the site, its structure, and how it was built, I can focus on keeping it working well and handling the smaller issues that come up over time.
WEBSITE Support INVESTMENT
$300/month
Website Support is for maintaining what’s already been built and approved. New pages, major design changes, new functionality, or larger content updates are priced separately.
Amazing work. Very professional from the start. If you are looking for accountability through the entire process from start to finish...
Mel is very easy to work with and if you have the pleasure of bringing her on board with your website projects, you will not be disappointed.
— Dave Nelson, Physical Therapist & Podcaster
Melonie was so sweet and easy to work with. Her business setup is easy to communicate website information and changes.
She was great at keeping me updated and listened to what I wanted my website feel and look like. I have already recommended her to several other business owners.
— CANDICE ZINNER, SALT CAVE & SPA Owner
I had the absolute pleasure of working with Melonie on her outstanding masterpiece of a website she created for my practice.
She was SO organized, professional, friendly, practical, creative, and easy to work with. I would highly recommend her. She did research and pulled brilliant ideas together. Thank you Melonie! Couldn’t be happier with the way it turned out!
— PETA KERR, BEHAVIORALIST & PARENT COACH
Website Support is designed to continue after I’ve designed or fully redesigned your site, so ongoing care stays simple and predictable.
Choose Website Support after your website project is complete, or add it later if I previously worked on your site.
I'll routinely check key pages, forms, links, integrations, and desktop/mobile display while handling minor updates as needed.
Have a small change to existing content? Send it my way and I’ll take care of it within the scope of your support plan.
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New pages, major design changes, new functionality, or larger content updates are scoped and priced separately before the work begins.
I design websites on Showit, Wix, and Squarespace, choosing the platform based on what makes the most sense for your business, content, and long-term needs.
WEBSITE PLATFORMS